Contact Us

Address and Directions

Click one of the links below to view a map of the Asheville area and to get driving directions. You can also read our driving directions.

Google Map    Yahoo! Map

Phone and Fax numbers

Resort Telephone – (828) 254-3211
Guest Fax (please include guest name and room number) – (828) 285-2688
Toll Free Reservations – (800) 733-3211
Reservations Fax – (828) 285-2688
Group Sales Telephone – (828) 285-2635
Group Sales Fax – (828) 254-1603

Key Personnel

General Manager
Regina Cash
(828)254-3211, ext 630
rcash [AT]
Guest Services Manager
Bryan Bender
(828)254-3211, ext 607
bbender [AT]
Director of Sales & Marketing
Brian Rowland
(828)254-3211, ext 635
browland [AT]
Human Resources
Ann Marie Arendes
(828)254-3211, ext 631
aarendes [AT]

Group Sales

Group Sales and Catering Inquiries
Brittney M. Wilson
(828)254-3211, ext 635
Director of Sales and Marketing
Brian Rowland
(828)254-3211, ext 635
SMERF Sales Manager
Donna Cantrell
(828)254-3211, ext 635
Corporate and Athletic Sales Manager
Stacy Wheeler
(828)254-3211, ext 635
Regional and National Association Sales Manager
Melanie Byrd
(828)254-3211, ext. 635
Business Sales Travel Manager
Vanessa Holbert
(828)254-3211, ext. 660
Sales Manager, Weddings & Social Events
Jordan Stewart
(828)254-3211, ext. 635

Catering Team

Crowne Meetings Director
Paige Hinson
(828)254-3211, ext 635
Catering Sales Manager
Taylor Campbell
(828)254-3211,ext 635
Catering Assistant
Eva Higginson
(828)254-3211, ext. 663

Contact Form

Please fill out the form to inquire about general information, group sales and meeting information, or for reservation questions.